Private branch exchanges (PBXs)
Desktop Portfolio
IP Telephony
Call Center and eCRM Solution
In-House Mobility Solution
Remote Office/ Networking Solutions
Unified Messaging Solution
Customers can become IP-enabled at their own pace with our comprehensive range of solutions from Ericsson, NEC and Siemens. These allow networks to continue to enjoy the benefits of traditional telephony solutions, while taking advantage of the latest in converged network technology.
Our array of telephones - digital, hybrid or IP - as well as telephony applications for PCs, including accessories such as headsets and adapters, brings the features and services of telephony to the desktop, enhancing communications and productivity in the workplace.
By converging the transmission of data, voice and video traffic in a single network infrastructure, our IP Telephony solutions enable businesses to lower operational costs, achieve greater business flexibility and boost productivity.
Companies can boost the effectiveness of their contact centres with our Call Centre and eCRM solutions. Ideal for handling large volumes of incoming calls, our solutions augment customer relationship management by enabling delivery of enhanced service standards.
In-building wireless communications allow users to communicate anywhere within the work environment, providing them with greater control and producing cost savings for the organisation.
'Borderless' being the buzzword for corporations today, it is crucial to extend the organisation's presence, capabilities and resources to its staff, wherever they may be. Our remote solutions can integrate mobile phones into the PBX empowering staff to become truly mobile professionals.
Our unified messaging solution combines voicemail, e-mail and fax messages in a single mailbox accessible and manageable by phone or any browser-enabled PC using cutting-edge technologies such as speech recognition and text-to-speech.
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